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Amazon to issue tariff refunds in ‘limited set of circumstances’
['Phil Neuffer', 'Max Garland', 'Kelly Stroh', 'Lead Editor']
Supply Chain Dive - Latest News
Olsavsky also said Amazon had “identified a limited set of circumstances” where it could trace specific tariff costs it passed onto customers and would contact those affected and “automatically issue refunds.”
“We are not the importer of record for the large majority of items sold in our store, given suppliers typically handle imports and pay relevant tariffs,” Olsavsky said.
Despite absorbing those costs, Olsavsky said Amazon still plans to use the returned funds to benefit consumers, including via some directly passed on refunds.
Costco has also indicated it might issue refunds to customers, but the process and timing remain unclear, particularly as the company faces a class-action lawsuit related to the reimbursements.
Beyond flowing some of the returns back to a small set of shoppers, Amazon said it planned to use tariff refunds to lower prices, following a similar tack as retailers such as Walmart, BJ’s Wholesale Club and E.l.f.