Where This Pricing Model Actually Came FromPer-seat CRM pricing was not invented for small teams. This is one of the main reasons so many small teams searching for a CRM for small businesses end up frustrated halfway through their research. Small teams end up paying enterprise-adjacent prices just to unlock features that should be standard. What Small Teams Actually Need InsteadThe fix is not complicated, but it does require CRM providers to rethink who they are actually building for. How to Evaluate CRM Pricing Before You CommitIf you are currently comparing CRMs, a few questions will tell you more than any pricing page will:1.