Ena Coach has issued a public notice informing customers that its customer service phone lines are currently unavailable due to what it described as unavoidable circumstances. “Dear esteemed customers, please note that our customer lines are out of reach due to unavoidable circumstances,” the company said. Ena Coach also cautioned customers against sending money to any individual’s M-Pesa number or Oochi La Biashara account, urging them to remain vigilant against fraud. The company did not indicate when the customer service lines would be restored but assured customers that communication would continue through its official social media channels. Ena Coach is one of Kenya’s leading long-distance passenger transport companies, operating more than 30 routes across the country.