India’s telecom regulator, TRAI, is doubling down on consumer feedback, and as an initiative, they have announced a revamp for their existing MyCall application. Basically, it lets telecom users directly rate and report their voice-calling experience in real time. TRAI MyCall: What’s newWith the updated revamp, the MyCall app now lets consumers flag call quality issues as they happen and route that feedback to both TRAI and the respective Telecom Service Providers. There are also automatic post-call feedback prompts, so users don’t have to open the app manually every time. Speaking on the revamp, Shri Anil Kumar Lahoti, Chairman, TRAI said, “The revamped TRAI MyCall app is expected to strengthen consumer participation feedback on telecom service quality by enabling subscribers to provide immediate and perceived feedback on their call experience.