The Brief A 99-year-old woman waited over two-and-a-half hours for Milwaukee police to arrive despite two 911 calls. An anonymous employee said call takers receive insufficient training and prioritize speed over information. I would've definitely pushed it through to my supervisor and said it needs to be looked at," the anonymous employee said. What's next:The employee FOX6 interviewed said there is a clear need for better training. "This change needs to start with hiring the best people for this job," the employee said.