Nearly 380,000 Virginia Anthem members are now watching a deadline they did not expect to be watching. What Virginia Anthem Members Should Do Right NowThe December 31 deadline is five months away. What Virginia Anthem members should not do is assume this resolves itself without paying attention to it. Sentara is asking Anthem members to contact Anthem directly and push the insurer toward a fair agreement. The contact number for Anthem Virginia member services is on the back of your insurance card.