Mr Devereux paid £32.95 to send the parcel, including an additional £10 for enhanced compensation covering items worth up to £5,000. Royal Mail said they take the loss of any item in their network very seriously (Image: PA)However, he claims the parcel arrived at the Blackpool dealer the following day inside a Royal Mail damaged parcel bag and that both silver bars were missing. He submitted a compensation claim to Royal Mail after learning the bars had disappeared. A Royal Mail spokesperson said: "We take the loss of any item in our network very seriously. "We reviewed Mr Devereux's compensation claim and concluded that the packaging used was not sufficient for the items inside.