A West Covina woman sent to Idaho to help train employees at a new In-N-Out is traumatized after the mass shooting. A West Covina woman sent to Idaho to help train employees at a new In-N-Out is traumatized after the mass shooting. A West Covina woman sent to Idaho to help train employees at a new In-N-Out is traumatized after the mass shooting. A West Covina woman sent to Idaho to help train employees at a new In-N-Out is traumatized after the mass shooting. WEST COVINA, Calif. (KABC) -- A West Covina family says their 24-year-old daughter is traumatized after she ran for her life when a gunman opened fire at an In-N-Out restaurant in Twin Falls, Idaho.