Promoter Vertex Events confirmed on Monday that neither show will go ahead. According to Vertex Events, Maxwell’s team reached out to inform the promoter that the singer could no longer fulfil the engagements, citing circumstances beyond their control. Maxwell apologises to fansMaxwell’s South African tour dates have been cancelled, with promoter Vertex Events promising full refunds to ticket holders. Picture: SuppliedIn a statement shared through Vertex Events, Maxwell addressed fans directly. The promoter described the shows as being on track to sell out, and said it remains hopeful of bringing Maxwell back to South Africa in 2027.