Speaking on Adom FM’s Dwaso Nsem, Mr Martey explained that Ghana Water operates a postpaid billing system, where customers are billed after consuming water. A lot of people are not paying their bills, so Ghana Water is in a difficult place. Mr Martey disclosed that Ghana Water has procured materials from outside the country to support major pipeline repair works aimed at improving water delivery. The Communications Manager also raised concerns over illegal water connections, describing the practice as unfair to customers who pay their bills regularly. He appealed to the public to support Ghana Water by paying their bills, reporting illegal connections, and protecting the country’s water bodies, saying these measures are essential to ensuring a sustainable and reliable water supply for all.