Clarity and ease of useThe Netherlands Authority for Consumers and Markets (ACM) conducted an investigation into various aspects of how the Bol platform operates. Among other things, the investigation examined communication with sales partners, competition among sellers, and the way prices are displayed, the retailer reported in a press release. Throughout the investigation, Bol cooperated constructively with the ACM, implemented changes, and reached agreements. For example, the online store will communicate more clearly about the options available to sales partners to object to decisions that affect them. They help us further increase transparency on our platform and make bol even better for everyone who uses it.”