One part of the documentary that confused TheClassics the most was the 911 call. The caller repeatedly said Xana was "not waking up," even though police later walked into what was clearly a brutal homicide scene. The documentary never addresses that discrepancy… It seemed like an important question, and I kept waiting for an explanation that never came." A surviving roommate called dispatch saying, "Something's happened in our house, and we don't know what." The delay in calling police has also been addressed by investigators and one of the surviving roommates.