The City of Salina has completed a new policy to assist utility customers who are experiencing water quality issues, such as discoloration, rust colored water, sediment, or staining. Some residents have experienced water quality issues that may affect the appearance of the water. Under the new policy, customers experiencing water quality concerns may contact the City to report a water quality concern and begin the eligibility process. The City Commission recently approved assistance programs for customers experiencing water quality issues, including a rebate program for eligible in-home filtration systems of up to $750. Customers who are experiencing persistent discoloration, sediment, staining, or other aesthetic water concerns are encouraged to contact the City to report water quality concerns and begin the eligibility process.