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How AI helps the US Senate Federal Credit Union better manage risk
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How I use AI to boost productivity and revenue | CIO
The United States Senate Federal Credit Union (USSFCU) is a nonprofit financial cooperative that provides traditional retail banking services to entities within the US government, such as the Senate and the Supreme Court.At present, the credit union’s headcount stands at nearly 150 people, managing around $1.6 billion in assets.
The USSFCU was carrying significant technical debt, and there were holes in the organization’s defenses.
“We found gaps where we needed more systems, tools, and people, and then there were instances where we had technologies in place that weren’t being used effectively,” says Mark Fournier, CIO at the credit union.
“We weren’t buying a bunch of shiny new things without thinking about it.
It was clear we couldn’t keep hiring more people and bringing in new solutions.”