A sizing cage at Gatwick Airport, used to measure potentially thousands of passengers’ bags, had either been altered or damaged, making it too small. Finally, easyJet agreed to refund him the £96 and said that it had fixed the Gatwick sizer. easyJet cabin bag controversiesThis isn’t the first time that easyJet has got into trouble because of its cabin bag policies. In the last full year for which we’ve got data, it ruled in favour of just 24% of easyJet passengers. CEDR ruled against BA 73% of the time – although, unlike with AviationADR, passengers do have to pay £25 if their claim fails.