“We know small business owners are masters at juggling priorities, but a complicated shipping process shouldn’t be one of them,” said Matt Guffey, UPS Chief Commercial and Strategy Officer. A new single-screen format places shipment details and service choices together, allowing customers to compare options and create labels more quickly. They can also create templates for frequently used shipping labels, reducing the need to enter the same information for each order. The redesigned UPS mobile app allows customers to create labels, arrange pickups, track packages, and manage shipping from a phone or other mobile device. The app also connects with more than 5,500 The UPS Store locations.