Aged care resident Norman Philp shares his views on handling the new life of dignity and respect in care homes and suggestions for providers. There is a tidal wave of good intent crashing over the old lichen-covered rocks of our nation’s aged care facilities. After reading and watching the great Maggie Beer’s mission to enhance the dining and general life experiences of Australian aged care residents, I for one, have noticed a substantial improvement. Floor management skills may not, therefore, be based solely on registered nursing qualifications, but rather on the psychological appreciation and persistent application of the principles promoted by the Aged Care Quality and Safety Commission. Norman Philp, PhD, is former head of CSU’s Business School, Albury, and current aged care resident in Tweed HeadsFind more opinion articles here – and if you have an opinion to share on something topical in aged care, get in touch at editorial@australianageingagenda.com.au