And while the patient access system is fundamentally broken, I believe we’re finally at a point where technology can help ensure the care that exists arrives to those who need it most. Patient access is no longer just an administrative backroom function; it is a core determinant of health outcomes. It means human staff can be freed up to help make sure patients access – and take – the medications they need. Patient access needs that exact same discipline. The time to solve it is nowThe patient access system isn't broken because people wanted it to fail.