Marcelo Trigo is the managing partner of Oliver Wyman for Spanish-speaking Latin America. Marcelo has 20 years of experience advising leading institutions on strategic transformation, profitability improvement, operational transformation, financial optimization, and digitalization. Throughout his career, he has worked with more than 50 leading institutions across North and South America, supporting their executive teams in addressing the most significant challenges they face. His work has focused on translating the potential of AI into tangible business results, including improvements in productivity, customer experience, operational efficiency, and growth. Oliver Wyman is one of the world's leading strategic consulting firms and a global leader in financial services.