The Brief Milwaukee 911 dispatch director admitted staff dropped the ball on a battery-in-progress call. That included a question on whether the call taker position is considered an entry level position. We know that there's somebody presently in danger and that call should have received a higher response, an immediate response, and immediate dispatch. Calls ranked 0, 1 and 2 are considered the highest priority and require immediate dispatch of police and fire. The call takers labeled the two 911 calls Monday as a welfare check, which measures a level 3 priority, the highest level call that does not require immediate dispatch.