FirstEnergy's The Illuminating Co. reached a major milestone in its Lakewood reliability improvement program with the delivery and installation of the first of two new power transformers at the Lakewood Substation, part of a broader investment aimed at strengthening service for nearly 11,000 customers in Lakewood and West Cleveland. "The delivery of these transformers is an important step in building a stronger, more resilient electric system for Lakewood," said Torrence Hinton, president of FirstEnergy Ohio. The transformer installation is part of a larger reliability improvement program underway in the Lakewood area. Customer outage time in December 2025 declined 98% compared with December 2024, while power lines served by the Lakewood Substation experienced a 25% reduction in overall outage duration. Construction crews were expected to continue work on the transformer installation through the summer.