Employees need AI tools that fit into their existing workflows, while IT teams must secure and manage a growing number of AI-enabled endpoints. For most employees, AI is no longer a standalone application but part of the workflow itself. Assessing readiness requires a review of the entire technology environment and its ability to support AI use across the organization. For ongoing support, employees need a dedicated channel to ask questions about acceptable use and report inaccurate outputs and software issues. AdvertisementWhy AI workplace readiness should begin with workload assessmentBefore buying AI PCs, IT should determine where AI will have the greatest business impact.