Caleb Thomson, senior director at Gartner, discusses how supply chain managers can move from AI experimentation to operational value. Data alone isn’t the answer to operational value, he says. That could be related to poor data quality, misaligned data sources or outcomes resulting from decision gridlock. Don’t believe that 100% of one’s supply chain data needs to be completely accurate all of the time, Thomson says. You must start incrementally, and as you achieve data governance maturity, move the goalposts forward to tackle larger challenges that can realize further value around AI and cross-functional orchestration.