Dialog-RSN-1 CapabilitiesThe table below summarizes the core capabilities PolyAI attributes to Dialog-RSN-1, based on the company's July 30, 2026 announcement. What Matters Here: What makes Dialog-RSN-1 different from a typical voice AI model? Enterprise Voice AI Market ContextEnterprise voice AI has shifted from experimental to operational, with maturing architectures and measurable cost outcomes driving contact center adoption. Five9's Voice AI Agents, launched in June, illustrate the converged stack with low-latency streaming, secure tool calling and multi-agent orchestration. Salesforce's Agentforce Contact Center, introduced in March, combines voice, digital channels, CRM data and AI agents in a single workspace.