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Amex GBT Empowers Claude to Book Corporate Travel
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PYMNTS.com
American Express Global Business Travel (Amex GBT) has launched an agentic integration in Anthropic’s artificial intelligence assistant, Claude, that enables both travelers and enterprise AI agents to book and manage policy-compliant air and hotel transactions within the tool.
The integration allows a travel to ask Claude to look at their calendar for the next month, provide travel itineraries and help book the required travel within policy, according to the release.
“No matter what solution you’re on, Amex GBT intelligence is available to you,” John Sturino, senior vice president of product and engineering at Amex GBT, said in the release.
Amex GBT announced in May that it entered into a definitive agreement to be acquired by Long Lake, a company that uses frontier technology to accelerate services businesses.
Upon closing, Amex GBT will become a privately held company enhanced with additional AI capabilities.