From food apps to help lines, tech is being used to frustrate us Waleed Aly Columnist, author and academic July 31, 2026 — 3:00amJuly 31, 2026 — 3:00am Save You have reached your maximum number of saved items. But allow me to take you through my morning, because I’m sure you’ve had this morning before, too. Then it asks for my Medicare number, at which point I discover I’ve misplaced my card. Brimming with confidence, I open my Medicare app. The app knows I’ve forgotten my details, but asks me to admit it anyway: “Forgot password” tuts the link.