The fraudsters then shifted the conversation to WhatsApp, sharing documents and instructions that made the investigation appear genuine. During the same period, reported losses surged more than 20 times to 19.36 billion rupees, according to India’s Ministry of Home Affairs. Experts that spoke to CNA broadly agree that cybercrime has evolved faster than the systems built to stop it. But as more Indians transact, communicate and work online, cybercrime has grown in both scale and sophistication. Indians have lost an estimated US$5.64 billion to cyber fraud over the past six years, according to Carnegie India.