Postal workers are choosing between taking a break and completing their rounds, an ex-employee of Royal Mail has claimed. The trade union representing postal workers has confirmed that it will be raising the matter locally. He claims that postal staff often return from a day off to double the workload as their area had been untouched while they were on leave. Nevertheless, they are extremely grateful for the hard work of postal staff, and feel that their overall experience with the service is a positive one. Mr Fleet believes that improving terms and conditions for Royal Mail staff is needed to encourage staff retention and recruitment.