‘Air conditioning has not been offered as an amenity under these arrangements, and the units cannot be switched back on as a result.’ Her air conditioning was switched off in early July and only restored last week after she alerted her local councillor and MP Dame Siobhain McDonagh. ‘It was so frustrating; the air conditioning unit was in the flat, but they pulled the plug.’ The woman, 41, who lives in the 14th floor said: ‘The heat was terrible and our air conditioning was turned off. ‘Even for those that have now had their air conditioning turned back on, which is still not all families, the costs I’ve seen quoted are eye-watering.