In fact, the overwhelming majority of roadside events involving EVs have little to do with mechanical failures. Across roadside assistance operations, approximately 95% of EV towing events occur because the vehicle has depleted its battery charge and not because something mechanically failed. The End of Traditional Roadside Service For decades, roadside assistance has revolved around resolving relatively simple problems where the vehicle sits. Reliability Isn't the Story Perhaps the biggest misconception surrounding EV roadside assistance is that more towing somehow reflects lower vehicle quality. In reality, many EV roadside events occur because the vehicle itself is functioning exactly as designed.