The City of Johannesburg's call centre was down on Thursday with municipal employees asked earlier this week to use their personal phones. Johannesburg municipal employees are experiencing intermittent service interruptions on their state-issued mobile phones. Tip-offs from inside the municipality claim service disruptions were confirmed earlier this week, although city management had not stated the reason for the outages. An internal message sent to city employees and shared with The Citizen shows the city is experiencing issues with its communication devices. “The fact that state-issued phones are offline because the city cannot pay its service providers is unacceptable.