A South Florida family is demanding answers after one of their dogs died while under the care of a pet sitter hired through the Rover app. Watch NBC6 free wherever you are WATCH HERE WATCH HEREBut the next day, she received a message asking her to call immediately. NBC6 is not naming the pet sitter because she has not been charged with crime. Prince's death is truly heartbreaking, and it's one we're handling with the seriousness it deserves." So far, authorities have not released an official cause of Prince’s death.