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Luxury car maker, dealer ‘hide vehicle’s purchase history’, to pay owner Rs 10 lakh
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The Indian Express
“We find OP-1(T & T Motors Pvt.
New car, old purchase dateOn December 12, 2018, the complainant purchased a new Mercedes-Benz from T&T Motors Pvt.
T&T Motors Pvt.
‘Compensation granted’The commission observed that although the warranty was extended, Mercedes-Benz India’s software reflected the purchase date as July, 2018.
The commission held both the parties liable for deficiency in service and ordered them to pay Rs 5 lakh each and directed Mercedes-Benz India to make necessary changes in the software regarding the purchase date.