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Groceries fail to arrive in ‘promised 30 minutes’, Bengal man wins Rs 25,000
['Ashish Shaji', 'Ashish Shaji Is A Senior Sub-Editor At The Indian Express', 'Digital', 'Where He Specialises In Legal Journalism. Combining A Formal Education In Law With Years Of Editorial Experience', 'Ashish Covers Court Developments', 'Key Cases For The Audience.', 'Expertise Ashish Is A Law Graduate', 'Ba Llb', 'Ime Law College', 'Ccsu. His Work At The Indian Express Focuses On Translating The Often-Dense Proceedings Of Courts Into Clear']
The Indian Express
“From the unchallenged testimony of PW1 (complainant), it is established that the OP failed to supply the required products as per agreement on time.
Thus the case of deficiency in the service is also established,” the order dated July 14 read.
CaseThe complainant stated that he had placed several prepaid grocery orders after seeing advertisements promising delivery within 10 to 30 minutes.
Alleging deficiency in service, the complainant moved consumer commission seeking compensation.
It held that the company’s failure to supply the products as promised constituted a deficiency in service.