The Mizells have not filed a lawsuit against the contractor, the insurance company, or Coweta County. “The entire first floor, about at least two or three feet up the wall, was flooded in sewage, raw sewage,” Mizell said. She eventually hired Nicole McDonald of Prestige Contracting after McDonald provided licensing information and was reviewed by both the insurance company and mortgage company. The insurance company treated those incidents as separate claims, Mizell said, because they were considered breaks in the chain of events. Mizell recalled being told that because the payments originated from insurance proceeds, the insurance company would have to pursue the matter.