Her accountant said even dedicated lines for tax practitioners were not working,Tell her to use the money from her DOGE refund to pay the IRS. I have been calling the IRS to get back $1,000,000 refund from the IRS for two years now. Everytime I call, if I get through, I speak to an employee who looks over the info I send in every time I call and then have them tell me it looks valid and that a check will be issued in 6-8 weeks. Then in 6 weeks the client gets a notice saying "We have an overpayment of $1,000,000 for tax year 2024 please tell us what you'd like us to do with it" and the dance starts all over again. An hour on hold and an hour talking to the IRS every six weeks for two years now.