The figures, covering June 28 to July 29, 2026, were released by the agency’s Digital Centre which manages the 3367 toll-free call centre. Breakdown of engagements, according to LASTMA, the calls included: 1,047 enquiry calls, 709 commendation calls 468, successfully resolved cases, 400 accident and vehicle breakdown reports . Beyond the call centre, Bakare-Oki disclosed that LASTMA has also established a Physical Complaint Centre at its Headquarters in Oshodi to allow residents who prefer face-to-face engagement to lodge complaints and make enquiries. “The Physical Complaint Centre complements our 3367 Toll-Free Call Centre by providing members of the public who prefer face-to-face engagement with a convenient platform to report traffic-related concerns, seek clarifications and lodge complaints regarding the conduct of our officers,” he said. He noted that both the toll-free line and the physical centre are “integral pillars” of LASTMA’s broader institutional reform agenda aimed at entrenching transparency, strengthening public trust, and improving communication with road users.