The work didn't disappear so much as rebalance, and it rebalanced almost week by week. This reasoning is transparent so anyone in our hiring team can see how the agent arrived at its recommendations. People on my team started building their own agents on top of the AI we deployed. 7-Eleven automated 95% of its hiring process with conversational AI, returned more than 40,000 hours per week to store leaders, and took time-to-hire from 10-plus days to less than three. Among our customer base exceeding 11,000 businesses, more than 75% are now using Workday AI in their core processes, and more than 2,000 are running AI agents in general availability.