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Has aged care workforce sentiment recovered since Covid?
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Australian Ageing Agenda
Filip Reierson shares new analysis on how aged care employees’ willingness to recommend their workplace has changed between 2020 and 2026.
The pressure placed on residential aged care workers during the Covid-19 pandemic is difficult to overstate.
Employee Net Promoter Score among residential aged care staff survey respondents, 2020–2026.
Distribution of employee Net Promoter Scores by residential aged care provider.
It shows that the very low scores recorded in 2022 and 2023 were not a permanent feature of the residential aged care workforce.