BANGKOK – Congestion is an issue for many cities. Despite decades of investment in more infrastructure – ostensibly to make the city ‘smarter’ – traffic congestion remains one of Bangkok’s most persistent challenges. For example, the impact of a major rail service disruption during peak commuting hours is rarely confined to the rail network itself. The future of mobility requires more foresight, and this is where digital twin technology can transform how cities manage congestion. By breaking down operational silos and creating real-time visibility across the city, Bangkok can move beyond reactive congestion management and towards a more coordinated model of mobility.