Airlines hire flight attendants or Cabin Crew first and foremost as safety professionals, even though passengers tend to see them as service staff. A calmness under stress is crucial, as flight attendants need to be able to deal with any emergency on board. Some may move into performance management and monitor a group of flight attendants or become involved with the product development department. There will always be a demand for flight attendants, especially with more people flying than ever before. If flight attendants make the ten-year mark, they will likely stay in the aviation environment long-term.