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US FTC sues Hims & Hers for sending user health info to Meta, Snap
['Jody Godoy', 'Min Read']
Yahoo Finance - Business Finance, Stock Market, Quotes, News
By Jody GodoyJuly 29 (Reuters) - The U.S. Federal Trade Commission sued Hims & Hers on Wednesday alleging the telehealth platform shared users' health data with online advertisers, despite promising privacy, and engaged in deceptive billing and cancellation practices.
Users' sensitive health information was shared with online advertising companies including Meta Platforms and Snap despite the company leading customers to believe their data was private, the FTC alleged in the lawsuit filed along with Los Angeles County and Utah.
The company offers telehealth appointments and prescriptions for erectile dysfunction, hair loss, and mental health medications, which it ships straight to customers.
Hims & Hers also started charging users for prescriptions before they have had a chance to meet with healthcare providers, the FTC alleged.
Hims & Hers also makes it difficult to cancel subscriptions, the FTC said.