And as utility bills grow, some are challenged to pay them online because of the absence of a language option other than English, finds InvoiceCloud Inc., an online bill pay company. InvoiceCloud says respondents selected Spanish, Mandarin, Vietnamese, Tagalog, and Korean as their top preferred language options aside from English. InvoiceCloud says 52% of respondents had to pay through another channel when the preferred language was not available. “If something as straightforward as offering the right language helps more people pay online with confidence, that’s an opportunity we should all be paying attention to. In related news, Bellevue, Wash.-based doxo found that the median—the middle value in the total range—for annual utility bill payments increased 4.63% over 2025 to $4,361.