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The new evidence of trust
['Douglas M. Slaybaugh', 'Pcc', 'Cpcc', 'Cpa', 'Cgma', 'Is The Owner Of The Cpa Coach', 'Which Offers Professional Coaching For Leaders In Public Accounting.', 'Editor-In-Chief']
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The business owner doesn't suddenly trust their CPA less, nor do they immediately conclude the new advisor is better.
Perhaps this is the evolution our profession is experiencing: not a new definition of trust, but a new understanding of the evidence that supports it.
The new evidence of trust is outcomesThe AICPA is right to place trust at the center of our profession's future.
In a market where every firm can suddenly compete for everyone, the old evidence of trust is no longer enough to hold a client in place.
That is the new evidence of trust.