However, Singh’s employer required a complete UPI payment receipt from his own account for reimbursement purposes. However, after receiving the second payment, the company refunded only Rs 40,000, leaving an outstanding balance of Rs 26,080. Apart from seeking the refund, the complainant had claimed Rs 10 lakh as compensation and Rs 25,000 towards litigation expenses. Refund, compensation orderedPartly allowing the complaint, the commission directed Sri Satya Packers and Movers to refund the outstanding balance of Rs 26,080 to the complainant. Consumers can seek a refund, interest and compensation through a consumer commission if repeated requests fail.