The UK competition watchdog has said it is investigating whether customers were misled by Microsoft over subscription optionsThe UK competition watchdog has said it is investigating whether customers were misled by Microsoft over subscription options and “paid more as a result”. The investigation is looking at changes made to monthly and annual subscription plans, which now include AI service Copilot among other features. “When a business changes its subscription plans, customers need clear and timely information about their options. “Our investigation will consider whether Microsoft customers were misled and ended up paying more as a result.” A Microsoft spokesman said: “Consumer trust and transparency are priorities for Microsoft, and we are reviewing the CMA’s claims in detail.