The manager, Javier Medrano, claims Tesla's unwillingness to offer extra resources or hire more staff created a scenario where the company's robotaxis became "rolling hazards on public streets." Medrano's issues began because the number of operators he was responsible for grew to 38 — beyond the 1-to-15 ratio he claims Tesla Autopilot Director Pete Scheutzow set as the baseline. That's not to say the company's software isn't also a concern. In May, Reuters reported that Tesla may be exaggerating the safety of its Full Self-Driving software. The National Highway Traffic Safety Administration is also currently investigating the company's self-driving technology.