In addition, a digital strategy that has deployed less traditional technology than you would typically see in the telco sector has reduced costs and improved adaptability. CIO for Community Fibre Chris Williams was on the line for the diginomica network podcast to discuss his four years with the business and the strategy. Williams joined Community Fibre in 2021 as CIO and has developed and delivered a modernization strategy that enabled and continues to support the firm’s incredible growth. Aware of this, Community Fibre and its CIO set out to have a strong data strategy, which the CIO says has prepared them well for the arrival of Artificial Intelligence (AI). A further benefit is that Community Fibre has selected technologists from outside of the sector, although he adds that in areas like billing, you need technologists that have a heritage and deep understanding of the sector.