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Industry groups call for tighter oversight of foreign domestic helper market
['Ricaela Diputado', 'More Author']
MACAU DAILY TIMES 澳門每日時報
Growing concerns over the quality and accountability of foreign domestic helpers have prompted renewed calls from legislators and industry representatives to amend Macau’s existing employment laws, as public dissatisfaction mounts over what some describe as a mismatch between worker performance and contractual promises.
During a recent segment on the TDM Forum, multiple listeners voiced frustration over what they perceive as inadequate legal protection for employers under the current foreign domestic helper policy.
Other citizens echoed similar sentiments, pointing to inconsistent service quality among foreign domestic helpers.
Legislator Ella Lei acknowledged the frequency of such complaints, noting that she has received numerous reports from residents who felt disadvantaged after hiring helpers who did not meet expectations.
According to Ao Ieong, the relatively low time and cost barriers for helpers to change employers or job types have contributed to instability in the domestic helper market.