Actress and media personality Lungelo Pretty Mpangase has lodged a formal complaint with the Health Professions Council of South Africa (HPCSA) and Sunset Dentistry, alleging that members of the Johannesburg-based practice interfered in her private life and breached professional ethics. Responding to Sunday World, Sunset Dentistry confirmed that it had received Mpangase’s formal complaint and had initiated its internal complaints management process. “The Practice takes all complaints relating to patient care, confidentiality and professional conduct seriously,” the practice said. Sunset Dentistry said it has established policies governing patient confidentiality, professional conduct and ethical practice, adding that complaints are managed in accordance with those policies and applicable legal and regulatory requirements. “In the interests of preserving the integrity of the Practice’s processes and respecting the rights of all parties involved, Sunset Dentistry will not make any further comment while these processes remain ongoing,” it said.